Privacy Policy

Welcome to THE RAINSTØRM!

We value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website, shop in-store, or interact with us through other means.

Information We Collect

We may collect the following types of information:

• Personal Information:
  • Name, email address, phone number, mailing address.
  • Payment information (e.g., credit card details) for purchases.
• Account Information (if applicable):
  • Login credentials for accounts created on our platform.
• Order and Purchase Details:
  • Products you purchase, shipping preferences, and order history.
• Browsing and Usage Data:
  • IP address, browser type, device information, and website activity.
• Optional Information:
  • Feedback, reviews, or survey responses.

How We Use Your Information

We use your information to:

• Process and fulfill orders, including payment and shipping.
• Provide customer service and respond to your inquiries.
• Send promotional emails or text messages (with your consent).
• Improve our website, products, and services through analytics.
• Comply with legal obligations and prevent fraudulent activity.

Sharing Your Information

We do not sell your personal information. However, we may share your data with trusted third parties to provide services such as:

• Payment Processors: To securely process payments.
• Shipping Partners: To deliver your orders.
• Marketing Platforms: To send promotional communications (if opted-in).
• Legal Authorities: To comply with legal requirements or protect our business.

Your Rights and Choices

You have the following rights regarding your personal information:

• Access and Update: You can access and update your information by logging into your account or contacting us.
• Opt-Out of Marketing: You can unsubscribe from promotional emails or texts through the provided link or by contacting us.
• Data Deletion: You can request the deletion of your personal information, subject to legal or operational requirements.
• Cookies Preferences: Manage your cookie settings through your browser.

Cookies and Tracking Technologies

We use cookies to enhance your browsing experience by:

• Remembering your preferences.
• Analyzing website traffic and usage patterns.
• Delivering targeted advertisements.

You can manage or disable cookies through your browser settings.

Data Security

We implement industry-standard measures to protect your data from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of these websites, and we encourage you to read their privacy policies.

Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated effective date.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

THE RAINSTØRM
Email: info@therainstorm.co.uk

Instagram: @therainstorm.co.uk